TapMat

How it works at the counter

A sticker by your register, the phone your customer already carries, and a reward your staff hand over in person. Here is the whole of TapMat, start to finish.

Getting started

Three steps, and most of the first one is done by us.

  1. We set up your shop

    TapMat creates your business and sends your sticker, already written and tested.

  2. You choose the rewards

    Log in to the owner app and add a reward: a name such as "Free coffee" and the visits it takes, such as 10.

  3. Stick it by the register

    Put the sticker where customers pay. They can start tapping straight away.

What your customer sees

  1. First visit

    The customer taps their phone on the sticker. Their phone opens your shop page: added to their pass, 1 visit on their card, and the rewards on offer with a progress bar. No sign-up and no password.

  2. Coming back

    Each later tap adds one visit and moves every reward forward. One more visit to go? The page says so: "1 more visit and it's yours".

  3. Ready to redeem

    When a reward is ready, the page says "Ready to redeem - show this at the counter".

  4. Handing it over

    The customer shows their screen or reads out their member number. Your cashier looks them up, presses Redeem and hands the reward over. The card starts again, and any extra visits carry over.

Example pass+1 visit just now

Corner Cafe

Free coffee

9 of 10 visits

1 more visit and it's yours

Member number C4A25B36

What a customer sees on their phone after a tap. No app: it is a web page they can add to their home screen.

For the moments that are not a normal tap

Real counters are busy. These are switched on per shop, so you use only what your shop needs.

Phones that cannot read the sticker
Staff can show a backup check-in QR code from the owner app.
A new phone
The cashier confirms who the customer is and shows a one-time QR code. The new phone scans it and the visits carry straight over.
Delivery and phone orders
Shops that deliver can put a single-use claim card in the bag. Scanning it counts the order as a visit.
Time-limited offers
Set an end date or a window such as "complete within 30 days". Customers always see it on their pass.

A copied link cannot add visits

Every tap is checked against the sticker's own counter or cryptography, so a photo of the sticker or a shared link does not count. Only one visit per hour counts for each customer.

3 monthsfree

Try it at your counter

Join the free 3-month pilot. We write and test your sticker, set up your shop, and you choose the rewards. No lock-in, no setup fee, no card details.

Apply for the free pilotSee how it works