For shops - TapMat

Rewards you set

Your shop, your rules. Pick the item and the number of visits, and change your mind whenever you like.

Several rewards at once: A treat at 3 visits and a coffee at 10. Each one moves forward with every tap.
Change them any time: Create, rename, change and remove rewards on your Rewards page. Visits already earned stay on the card.
Seasonal offers: Add an end date, or a window such as "complete within 30 days". Customers always see it.
Fair by design: Rewards count visits, not dollars, so they are simple to explain and fair to every customer.

The numbers that matter: Total visits, customers and rewards given, updated every minute while the dashboard is open.
Every customer: Visits, first and last visit, rewards collected, progress to the next reward and the name they chose to share.
Quiet customers flagged: Anyone who has not been in for 21 days or more is marked quiet, ready for a nudge.
Several shops: Pick a shop once and every page opens on it, or see all shops side by side with each customer counted once.
Charts and trends: On plans that include it: visits, new customers and rewards per day over 7, 30 or 90 days, and who is close to a reward. Click a bar to see just those customers.

ExampleCorner Cafe - owner dashboard

412Total visits

138Customers

31Rewards given

Example customer table
Member	Name shared	Free coffee	Status
K7Q2M9TX	Sam	9 of 10	Active
C4A25B36	Jordan	10 of 10	Ready
P8W12LDN	-	3 of 10	Quiet 24 days
H3RZ6YVE	Priya	6 of 10	Active

An example of the owner dashboard. Names and numbers are made up.

Cashiers type or scan a member number, see which rewards are ready, press Redeem and hand it over. The ready list refreshes itself every minute.

Staff logins: Add a cashier by email and choose which shops they work in. They set their own password from a link that works once, for 3 days.
Only what the counter needs: Staff redeem rewards and look up members. They cannot change rewards or see your dashboard.
A record of every reward: Each redemption is saved with the time and the reward, so there is never a dispute about what was given.

Each of these is a setting, so your counter stays as simple as you want.

Win-back nudges: Where messaging is switched on for your shop, send a "we miss you" email or SMS to a quiet customer who shared their details with you. TapMat adds your details and an unsubscribe link, and limits it to one nudge per customer per day.
Your colour and logo: On plans that include it, customers see your colour and logo on your pass. TapMat checks the colour stays easy to read.
Private feedback: Customers can rate a visit and leave a short comment that only you read.
Delivery claim cards: A single-use QR card in the delivery bag counts a phone or app order as a visit.
Backup check-in: If a phone cannot read the sticker, show a backup QR code from the owner app.
New phone, same visits: Staff confirm who the customer is and move their pass to the new phone with a one-time code.

Pilot shops get these first. Anything that sends a message on your behalf waits for your approval.

AI insights: Short plain-English notes about your visits on the dashboard, written from your shop totals only.
Suggested win-back campaigns: Drafted for you and never sent until you approve them.
Apple Wallet and Google Wallet passes: The same pass, saved in the phone wallet.
Sign up online: Set up your own shop without waiting for us.
Network visibility: Show your shop to nearby TapMat customers who have not found you yet.

3 monthsfree

Join the free 3-month pilot. We write and test your sticker, set up your shop, and you choose the rewards. No lock-in, no setup fee, no card details.